Question 1

What happens after my free trial?

Accepted Answer

After your 14-day free trial, you can choose to upgrade to a paid plan or continue with the Free plan. No credit card required for the trial.

Question 2

Can I change plans later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards and debit cards. All payments are processed securely through Stripe.

Question 4

Do you offer refunds?

Accepted Answer

Yes, we offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact us for a full refund.

Question 5

Can I delete a target?

Accepted Answer

Yes. Targets can be deleted if they have never been scanned or have not been scanned in the last 6 months. Scan history and findings are preserved for 1 year after deletion.

Question 6

Is the target domain validated?

Accepted Answer

Yes. When you add a target, we verify that the domain is reachable via DNS and HTTP. This prevents typos and ensures the target is valid before using up a plan slot.